The Knowledgedoc Quality Guarantee

Our goal is to exceed our customers' expectations by delivering excellent quality and value.

We achieve:

  • Excellent quality documentation by applying our documentation methodology.
  • Value by using leading edge tools, such as the AuthorIT authoring and content management system.
  • Value by using our extensive experience to get it right, first time.
  • Value by publishing to a range of industry-standard outputs, so that you can leverage off the original investment in the content.

We are so confident in the services we offer that we guarantee that quality of our work!

Our guarantee to you is that:

  • If you are not completely satisfied with the quality of our work, we will fix it for free.
  • If you are still not completely satisfied with the quality of the work, we will arrange for a reputable third party to fix it at our cost.

The only condition is that that you and your subject matter experts have met your agreed expectations, as outlined in our agreement with you.

Contact us to discuss how we can work with you to deliver your new documentation project with excellence.