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Business Process Analysis

Knowledgedoc has a wealth of experience with analysing, diagramming, documenting and recommending improvements to business processes.

It is important to understand your business processes in detail to ensure that you are not doing something a particular way, just because it has “always been done that way”. With the rapid changes in technology and availability of information, it is vital that processes are reviewed regularly to ensure that they are being performed in the most efficient and effective way.

Business process analysis can include:

  • Working on a particular problem area and analysing people’s actions and the information and data flow involved in the process.
  • Documenting implicit knowledge, capturing and recording system and manual processes.
  • Identifying opportunities for improvement, such as removing double-handling, reducing bottle necks, and eliminating inefficient manual processing.

Contact Knowledgedoc for more information.